This policy explains what personal information Manhattan Goods Co. collects when you visit this website or buy from us, why we collect it, who we share it with and what choices you have. It is short on collection and long on detail.
Who we are
Manhattan Goods Co. (“we”, “us”) runs the online store at manhattangoods.store. We decide what personal information we collect and why, which makes us the business responsible for it under US privacy laws. Our address is 30 N Gould Street, Suite N, Sheridan, WY 82801. You can reach us about anything in this policy at manhattangoodsco@gmail.com.
Information we collect
What you give us
When you place an order we collect your name, delivery address, billing address, email address and the contents of the order. If you write to us through the contact form or by email, we collect your name, email address, any order number you give us and what you tell us. If you return a piece, we collect the details of the return and your refund.
Payment information
Your card number, expiry date and card code are typed into a secure payment form supplied by our payment gateway and are sent from your browser to the gateway. They do not pass through our servers and we do not store them. We receive the result of the payment, the card brand, the last four digits of the card number and the billing address you entered, so that we can match the payment to the order, issue a refund if needed and screen for fraud.
Collected automatically
Like most websites, our servers record your IP address, the type of browser and device you use, the pages you view, the date and time of each request and the page that referred you. We use cookies that keep your cart and checkout working (see below).
From other sources
Shipping carriers tell us the delivery status of your parcel, and our payment gateway tells us whether a payment was approved and whether it passed its fraud checks.
What we do not collect
We do not ask for government identifiers, health information, biometric data, precise location or the content of your messages with anyone but us.
How we use it
- To take and fill your order: charge your card, pack and ship the parcel, and send an order confirmation and shipping updates.
- To answer you: replying to messages, handling returns, refunds and warranty claims.
- To keep the store safe: preventing fraud and unauthorized payments, securing the site, and fixing faults.
- To meet legal duties: keeping tax and accounting records and answering lawful requests from authorities.
- To improve the store from aggregated, non-identifying information such as which pages are visited most.
We do not send marketing email. If we ever start a newsletter, we will ask for your consent first and every message will carry an unsubscribe link.
Cookies
Cookies are small files stored in your browser. We use only the cookies the store needs to work. We do not use analytics, advertising or social-media tracking cookies. The cookies the store sets are:
- woocommerce_cart_hash and woocommerce_items_in_cart keep the contents of your cart and update the cart count. They last until you close your browser.
- wp_woocommerce_session_* keeps your cart and checkout details together while you shop. It lasts 2 days.
- A record of your cookie-notice choice remembers that you have seen the notice, so it does not appear on every page. It lasts up to 12 months.
You can block or delete cookies in your browser settings. If you block the cookies that hold your cart, you will not be able to check out.
How long we keep it
We keep order and payment records for seven years, because US tax and accounting rules require it. We keep messages and support correspondence for two years after the matter is closed. Server logs are kept for up to ninety days. When a retention period ends we delete the information or remove anything that identifies you.
Security
The whole site is served over HTTPS. Payment details are handled by the payment gateway and never stored by us. Access to order records is limited to the people who need it to fill and support orders, and our suppliers are bound to protect what they hold for us. No system is perfectly secure, and we cannot promise that information will never be intercepted or misused. If a breach affects your information, we will tell you and the authorities as the law requires.
Your choices and rights
You can ask us to tell you what we hold about you, to correct it, to delete it or to give you a copy. Email manhattangoodsco@gmail.com from the address you used to order, with your order number if you have one, so that we can check it is you. We reply within 45 days. Where the law requires us to keep something, such as a tax record, we will tell you what we have kept and why.
State privacy rights
If you live in California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia or another state with a comprehensive privacy law, you may have the right to know what personal information we collect, use and disclose, to access and correct it, to delete it, to opt out of its sale, of its sharing for targeted advertising and of profiling, and not to be treated differently for using these rights. We do not sell or share personal information as those laws define the terms, and we do not use it for profiling that has legal or similarly significant effects, so there is nothing to opt out of.
To use a right, email manhattangoodsco@gmail.com. You may appoint an authorized agent to make a request for you; we will ask for written proof of the appointment. We respond within 45 days and may extend that once by 45 more days if we tell you why. If we decline a request, you may appeal by replying to our message with the word “Appeal”, and we will answer within 60 days. If you are still unhappy, you can contact your state attorney general.
Under California Civil Code section 1798.83 you may ask for a list of the categories of personal information we have disclosed to third parties for their direct marketing. We make no such disclosures.
Minors
The store is not directed to anyone under 16 and we do not knowingly collect personal information from minors. A purchase must be made by an adult. If you believe a minor has given us information, email us and we will delete it.
Other sites
Tracking links in our shipping emails take you to the carrier’s own website, and that site has its own privacy policy. We are not responsible for the content or practices of other sites.
Changes to this policy
We may update this policy as the store changes or as the law changes. The date at the top of this page shows when it last changed. If a change is material we will say so on the site, and we will not use information we have already collected in a materially different way without telling you first. This version is effective October 29, 2026.
Contact us
Manhattan Goods Co.30 N Gould Street
Suite N
Sheridan, WY 82801
United States
Email manhattangoodsco@gmail.com, or use the contact page. We are available Monday to Friday, 9:00 a.m. to 5:00 p.m. Mountain Time.